Terms of Service

1. Introduction

Welcome to wa12.watchhousesale.com. These Terms of Service govern your use of the website and your purchase of products from Kin Sang Limited. By accessing or using the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the website or purchase any products.

2. Account and Orders

To place an order, you must provide accurate and complete information. Kin Sang Limited reserves the right to refuse any order for any reason. All orders are subject to product availability. Once an order is placed, you will receive a confirmation email. A contract for the sale of products is formed only when Kin Sang Limited dispatches the products to you.

3. Returns and Refunds

Kin Sang Limited offers a straightforward return policy for all streetwear products purchased directly from wa12.watchhousesale.com.

3.1 14-Day Return Window

You have 14 days from the date of delivery to initiate a return. To be eligible for a return, products must be unused, unwashed, and in the same condition that you received them. Products must be in the original packaging with all tags attached.

3.2 Refund Processing Time

Once Kin Sang Limited receives and inspects the returned product, a refund will be processed. Refund processing and the subsequent credit to your original payment account require a minimum of 14 days from the date of approval. This period accounts for inspection, processing, and banking or payment provider transfer times.

3.3 PayPal Refunds

For payments made via PayPal, refund processing requires a minimum of 14 days. Due to specific local banking and payment processing regulations in certain jurisdictions, PayPal refunds may take up to 30 days to be reflected in your account.

3.4 Non-Returnable Items

Final sale items, gift cards, and products marked as non-returnable at the time of purchase are not eligible for return or refund.

4. Shipping

Shipping times are estimates and commence from the date of dispatch, not the date of order. Kin Sang Limited is not liable for delays caused by shipping carriers or customs clearance. Risk of loss and title for products pass to you upon delivery to the carrier.

5. Intellectual Property

All content on wa12.watchhousesale.com, including logos, designs, graphics, images, text, and software, is the exclusive property of Kin Sang Limited or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works of any content without explicit written authorization from Kin Sang Limited.

6. Prohibited Conduct

You agree not to use the website for any unlawful purpose. Prohibited activities include:

  • Attempting to interfere with the security or functionality of the website.

  • Using any robot, spider, or other automated means to access the website for any purpose.

  • Transmitting any viruses, malware, or other malicious code.

  • Engaging in any activity that imposes an unreasonable or disproportionately large load on the website infrastructure.

7. Disclaimer of Warranties

Kin Sang Limited provides the website and all products on an "as is" and "as available" basis. To the fullest extent permitted by law, Kin Sang Limited disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Kin Sang Limited does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the maximum extent permitted by law, Kin Sang Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising out of or related to your use of the website or the purchase of products, even if advised of the possibility of such damages. In no event shall the total liability of Kin Sang Limited exceed the amount you paid for the products at issue.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kin Sang Limited and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the website.

10. Governing Law

These Terms of Service and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong for the resolution of any such disputes.

11. Modifications to Terms

Kin Sang Limited reserves the right to modify these Terms at any time. Changes become effective immediately upon posting on wa12.watchhousesale.com. Your continued use of the website following the posting of revised Terms constitutes your acceptance of the changes.

12. Contact Information

For questions regarding these Terms of Service or to initiate a return, please contact customer support at [email protected].

Flat A, 5/F, Tak Cheong Building, 1001 Kwai Chung Road, Kwai Chung